Welcome to Tropical Plant Kit! These Terms of Service (“Terms”) govern your access to and use of our website (the “Site”), including any content, functionality, and services offered on or through the Site. By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
We reserve the right to update these Terms at any time.
1. Use of the Site
- Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use the Site. By using the Site, you represent that you meet this requirement.
- Permitted Use: The Site is for personal, non-commercial use only. You agree not to: (a) misuse the Site or its content; (b) interfere with its operation; (c) engage in unauthorized access or scraping; (d) violate any applicable laws; or (e) upload harmful content like viruses.
- Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account. Notify us immediately at info@tropicalplantkit.com if you suspect unauthorized use.
2. Products and Ordering
- Product Descriptions: We strive for accuracy in product descriptions, images, and specifications, but they are for illustrative purposes only. Actual products may vary slightly due to manufacturing or sourcing.
- Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue items, or refuse orders at our discretion.
- Orders: Placing an order constitutes an offer to purchase. We may accept or reject it (e.g., due to pricing errors or stock issues). You’ll receive confirmation via email once accepted.
- Pricing and Taxes: Prices are in USD and exclude taxes, which will be added at checkout based on your location. We may correct pricing errors without liability.
3. Payments
- Accepted Methods: We accept major credit cards, PayPal, and other secure payment options listed at checkout.
- Refunds: Refunds are processed per our Return Policy. All sales are final except as stated therein.
- Chargebacks: Unauthorized chargebacks may result in account suspension and collection efforts.
4. Shipping and Delivery
Our Shipping Policy outlines shipping methods, times, costs, and responsibilities. By ordering, you agree to its terms.
5. Returns and Refunds
Please see our Return Policy for details on eligibility, processes, and exclusions.
6. Intellectual Property
- The Site and its content (text, graphics, logos, images, etc.) are owned by Tropical Plant Kit or our licensors and protected by copyright, trademark, and other laws.
- You may not reproduce, distribute, or create derivative works without our written permission. Limited personal use (e.g., viewing or printing for reference) is allowed.
7. User Content
- If you submit reviews, comments, photos, or other content (“User Content”), you grant us a worldwide, royalty-free, perpetual license to use, display, and promote it (with or without attribution).
- You represent that your User Content is original, does not infringe third-party rights, and complies with these Terms. We may remove inappropriate content at our discretion.
8. Third-Party Links and Services
The Site may link to third-party sites or services (e.g., payment processors). We are not responsible for their content, privacy practices, or availability. Use them at your own risk.
9. Disclaimers and Limitations of Liability
- AS IS Basis: The Site and products are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.
- Limitation of Liability: To the fullest extent permitted by law, Tropical Plant Kit, its affiliates, and suppliers shall not be liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from your use of the Site or products. Our total liability shall not exceed the amount you paid for the product in question.
- Force Majeure: We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, strikes).
10. Indemnification
You agree to indemnify and hold harmless Tropical Plant Kit from any claims, losses, or expenses (including attorneys’ fees) arising from your violation of these Terms or misuse of the Site.
11. Termination
We may suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms.
12. Miscellaneous
- Entire Agreement: These Terms, along with our Privacy Policy, Return Policy, and Shipping Policy, constitute the full agreement between us.
- Severability: If any provision is invalid, the remainder remains enforceable.
- No Waiver: Our failure to enforce any right does not waive it.
Questions?
If you have any questions about our Return Policy, reach out to our customer service team at info@tropicalplantkit.com (Mon-Fri, 9 AM – 6 PM EST). We’re committed to making your tropical plant journey a breeze!
Last Updated: July 27, 2025 Tropical Plant Kit reserves the right to modify this policy at any time. By purchasing from our site, you agree to the terms outlined here.